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It seems like every day brings news of a new AI platform designed to supercharge the way we work. But what AI apps are people actually implementing to improve their productivity? In this post, we’ll share some of the tools we and our clients are using most. …
Introduction If your sales team has ever groaned about the Configure-Price-Quote (CPQ) tool being clunky or time-consuming, you’re not alone. Many companies implement Salesforce CPQ expecting a seamless quoting process, only to find frustrated reps and slow …
Agentforce is undoubtedly Salesforce’s “new shiny object,” but it first requires a significant investment in your Salesforce instance. Before jumping right in with Agentforce, it’s worth looking into the many AI aspects in Salesforce that are easier to take …
Chrissy Andrews has been drawn to entrepreneurship since childhood. She saw firsthand excitement of building companies from scratch as her father worked with multiple startups. While earning her degree in management and entrepreneurship at the University of …
Why Globalization Demands a Next-Generation CRM Strategy for Law Firms As law firms have gone global and clients become increasingly dispersed, traditional methods of business development—like relying on long-established relationships in a single city—no …
RLM versus CPQ: That’s one of the hottest topics in the Salesforce world these days, but it’s also one of the most confusing. Revenue Lifecycle Management (RLM) rolled out this spring to provide a seamless end-to-end sales experience for businesses, …
Fortunately for Kent, solving clients’ problems through Salesforce is what we do at DCS every day. He joined the company as a Salesforce Consultant in 2020 after several years working in Salesforce-focused roles at Accenture; Innovate, Inc., a smaller tech …
Although artificial intelligence (AI) seems to headline every article about business trends these days, the technology has been around for quite a while. Salesforce introduced its AI-powered Einstein tools eight years ago, in 2016. What’s new about AI …
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