Our People.
Your Partners.

Meet our team

We’re a team of Salesforce specialists that love what we do.

We strategically assemble the people with the right skills and experience to take each project to the finish line. Our entire team is stateside and fully committed to supporting our clients every step of the way.
DCS is a woman-owned business dedicated to fostering our employees’ growth and advancement.

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Ben Hatten

Ben Hatten

Managing Director

Ben launched DCS to employ Salesforce as a catalyst for business growth.

With over 10 years of experience working in the Salesforce ecosystem, Ben has spearheaded sales and led IT operations at a range of organizations—from Fortune 500 companies and venture capital firms to scaling venture-backed startups.

Ben completed his MBA at the University of Maryland after earning his undergraduate degree at Notre Dame. Ben lives in Arlington with his wife, two sons, and a very hyper Bernedoodle.

Erin Hatten

Erin Hatten

Managing Director

Erin empowers clients to accomplish business goals and streamline processes through technology. She drives meaningful digital transformation, leveraging Salesforce, ServiceNow, SAP, and various other technologies to position clients for success.

Prior to joining DCS, Erin spent over 12 years in technology consulting at Accenture in the commercial and federal sectors, where she worked directly with e-commerce, sales, field service and repair, grants management, and human resources teams.

An adept problem-solver, Erin identifies the right team of people to conquer any challenge. A graduate of the University of Virginia with a Bachelor of Science in Commerce, Erin is an avid runner and yogi known to brew a mean batch of kombucha. She lives in Arlington with her two sons, husband, and dog.

Morgan Foley

Morgan Foley

Managing Director

Morgan has been in IT consulting for her entire career - starting in web development and data warehousing, moving on to project/program management, delivery assurance, and account management/business development - across a wide array of clients and technologies.

Prior to joining DCS in 2019, Morgan spent 12 years at Acumen Solutions where she was introduced to the Salesforce platform in 2012 as a project manager. It was during this time that Morgan decided she wanted to put focus back on her technical skills. In 2017, Morgan earned her Salesforce Certified Technical Architect certification - at the time, the seventh woman in the world to hold the credential.

A graduate of Virginia Tech with a Bachelor of Science in Management Science and Information Technology, Morgan lives in Arlington with her boyfriend and their “well nourished” cat. She enjoys live music, cooking/baking, and decorating/re-decorating her house. One day, she plans on renting an RV to travel across the country visiting interesting music venues and festivals.

Chrissy Andrews

Chrissy Andrews

Managing Director

Chrissy was the first person to join Ben at DCS in 2016 after working at EverFi for 5 years in roles ranging from product development to account management to sales. With a love of creating structure and improving business processes, Chrissy has helped numerous organizations set-up, enhance, and merge their Salesforce and Pardot systems.

Chrissy earned her BA from Notre Dame and when not at the office enjoys spending as much time as possible outside.

Sara Rund

Sara Rund

Managing Director

Sara comes to DCS with over 20 years of consulting experience supporting clients in the public and private sectors. Prior to joining DCS, Sara worked at Booz Allen Hamilton where she specialized in leading transformation initiatives and programs both internal to the firm and client-facing focusing on program management, change management, leadership development and executive coaching. She loves partnering with clients to drive strategy, solve complex problems, and build high-performing teams and leaders.

Sara earned her undergraduate degree at Penn State University, and her MBA from the University of Maryland. She is also a certified executive coach with the International Coach Federation (ICF). Sara lives in Arlington, VA with her husband and two daughters and spends her free time on the sports fields with her girls.

Abe Jaussen

Abe Jaussen

Head of Talent

Abe came to DCS with a long history of recruiting teams of sales professionals in Europe. After returning to the US from Germany in 2014, he continued his work in the DC area running the talent for an engineering consulting firm that specialized in international development. Abe has quickly adapted to recruitment in the Salesforce ecosystem, and truly loves his role here. He is passionate about hiring great talent, and has brought that to every company he has been with.

Abe is a proud dog dad to Elio, his 1 year old Goldendoodle, is very active in the DC fitness community, and his love of travel has brought him to explore over 20 countries.

Alex Michael

Alex Michael

Senior Associate

Alex joined DCS in June 2021 after spending 5 years as an in-house Salesforce admin for a digital marketing agency. Alex enjoys problem solving and finding ways to automate processes to improve users’ experience and productivity in Salesforce.

Alex graduated with a BBA in Marketing from Kent State University. He currently lives in Northeast Ohio, about 30 minutes from Cleveland. In his free time, Alex loves attending sporting events, hiking, playing video games, and supporting local microbreweries.

Alyssa Kong

Alyssa Kong

Talent Acquisition Specialist

Alyssa joins DCS with two years of experience in human resources specializing in recruiting and training. Alyssa has focused on technical and non-technical roles for many clients, both large and small. She is excited to jump into the world of Salesforce and sharpen her recruiting skills.

Alyssa earned her Bachelor’s degree in Human Resources Management from American Public University System based in Charles Town, WV. In her free time she enjoys video games, baking, and spending time with her husband Johnson and son Alexander.

Amy Poindexter

Amy Poindexter

Senior Director

Amy joined DCS in 2021 after seven years at Deloitte doing technology consulting for public sector clients. Her desire to expand her knowledge beyond that of a business analyst is what prompted her to learn Salesforce and get her admin certification in 2017. She loves problem solving and getting hands on to create solutions.

Amy earned her BS from the University of Arizona with majors in Management Information Systems and Operations Management. She enjoys being outdoors, working out, drinking coffee, and spending time with her husband, Michael and two dogs, Juice and Harvey.

Archana Sadashivpeth

Archana Sadashivpeth

Financial Accounting Specialist

Archana joined DCS as Financial Accounting Specialist in March 2023. In her 5 years of work experience, she has worked in Construction, Oil & Gas, and Recruiting industries in New York and Houston. She loves client accounting relationship management.

Archana has her Master's degree in Accounting and currently resides in Katy, Texas with her husband and daughter. Outside of work, she enjoys cooking, watching cooking, travel, and history shows.

Benjamin Dennis

Benjamin Dennis

Associate

Benjamin joined DCS in April 2024. His technical experience spans a combination of nonprofit and Fortune 500 work in Salesforce and a variety of other software. He learned of Salesforce initially from his mother, who also works in the field, and has enjoyed his journey from admin to consultant since then.

Outside of work, he can often be found testing new recipes, making candles, playing video games, reading books, or looking for exciting new restaurants.

Bilge Uz

Bilge Uz

Developer

Bilge joins DCS with 5 years of experience in Salesforce development and consulting. She is passionate about creating growable, long-term solutions for clients.

Bilge earned a BSE in Chemical and Biomolecular Engineering from the University of Pennsylvania and an MSE in Chemical Engineering from Lehigh University. Her engineering background has greatly informed her holistic approach to problem solving. She resides in Bethlehem, Pennsylvania and enjoys cooking and hiking when not working.

Brie Jonna

Brie Jonna

Senior Associate

Brie joined DCS in 2022 bringing over five years of Salesforce admin and implementation experience. Prior to joining the Salesforce ecosystem, she spent nearly ten years as an administrator for a variety of non-profit and small businesses. She is passionate about helping people and businesses create efficient systems and engage employees in an effort to achieve their organizational goals.

Brie graduated from Loyola University Chicago with a BA in Business Administration and minors in Theatre and Dance, confusing everyone involved. She now lives in Southwest Michigan with her partner and bonus kids. In her free time she enjoys hanging with her family, making funny cross stitch, cooking and baking copious amounts of food, and volunteering with her therapy dog, Galinda.

Byron Livernois

Byron Livernois

Solution Architect

Byron joined DCS in 2019 after working at Duco Technology, The Wall Street Journal and Bloomberg. Byron has spent 10 years working in the Salesforce ecosystem in the media and tech industries as well as volunteer work with several non-profits.

Byron earned a BA in Psychology from the University of Rhode Island, a BS in Biology from the University of Illinois - Chicago and an MBA from Fordham University. Outside of work he is an avid cyclist, a musician, a father and a husband, not necessarily in that order.

Cheryl Troxel

Cheryl Troxel

Director

Cheryl joined DCS in March 2024, bringing with her over 15 years of rich experience within the Salesforce ecosystem. Throughout her career, she has primarily focused on enterprise strategic consulting, working closely with businesses to navigate the complexities of Salesforce integration and optimization. As a Director, Cheryl is deeply passionate about customer success and ensuring customers not only receive a solution that yields a strong return on investment but also one that is intuitive and easy to use.

Outside of the professional sphere, Cheryl resides in Indianapolis with her husband, four children, two dogs … and a partridge in a pear tree. Cheryl finds joy in nurturing her collection of houseplants, indulging in reading sessions, attending live music concerts and immersing herself in the great outdoors whenever possible.

Ciara Butcher

Ciara Butcher

Senior Director

Ciara joins DCS with over 10 years of consulting experience, delivering large and small scale technology implementations for public sector clients. She specializes in project and delivery management, building a thorough understanding of her clients and their business to find and deliver solutions. She thrives as a manager of people and projects, providing clarity, transparency and mentorship through all aspects of solution delivery.

Ciara earned her BS in Computer Information Systems from Arizona State University. She is certified through PMP, CSM, and SAFe. Outside of the office, she enjoys a good book and a comfy chair, or spending time with her husband, Zach, her two daughters, Blake and Harper, and two dogs, Moose and Penny.

Clare Kelly

Clare Kelly

Director

Clare comes to DCS from Salesforce, Inc., and prior to that Acumen Solutions, where she spent a number of years in implementation consulting for clients in the nonprofit and public sectors. Before making the transition to consulting, she spent six years in the nonprofit industry, focusing on CRM management and building partner relationships. As a consultant, administrator, and end-user, Clare has over nine years of Salesforce experience. She enjoys working with clients on business strategy and process improvement solutions.

Clare earned her MBA and BA in International Affairs from The George Washington University. She also holds her Certified ScrumMaster certification. Clare lives in Washington, DC and enjoys trying out new restaurants, cooking, exploring museums, reading and traveling to new places.

Delijah Anderson

Delijah Anderson

Associate

Delijah joined DCS in June of 2023, bringing with her 3.5 years of experience as an in-house Salesforce Administrator and Sales Operations Analyst. She simultaneously earned her BS in Informatics from Indiana University in December of 2022 and has obtained 3 Salesforce certifications. She enjoys collaborating with colleagues to tackle complex business problems, continuously expanding her Salesforce skillset, optimizing business processes to drive success, and clearing a list of tasks.

Outside of work, Delijah loves spending quality time with family and friends and cuddling with her cat. She also enjoys playing board and card games, bike-riding, attending Zumba classes, watching YouTube, traveling, and listening to music and podcasts.

Dan Thompson

Dan Thompson

Solution Architect

Dan joined DCS in 2020 after working most recently at SoundExchange and Monumental Sports. Dan has spent many years working in the Salesforce ecosystem with non-profits, financial services companies, and sports entertainment holding companies. He enjoys helping clients use Salesforce more efficiently for maximizing impact on their organizations.

Dan earned a BA in Mathematics from the College of the Holy Cross, an MBA from Babson College, and a MPS from Georgetown University. Outside of the office, you can find Dan volunteering with his high school, traveling, or learning some new technology.

Daphne Zhang

Daphne Zhang

Associate

Daphne joined DCS in June 2024 with two years of Salesforce consulting experience for nonprofit organizations. Prior to Salesforce, she was a graphic designer in DC, working for various political campaigns, advocacy groups, and nonprofits. Her background as a designer informs her user-centric approach to Salesforce implementation and her dedication to improving the daily workflows of her stakeholders. Daphne holds a Bachelor of Arts in Political Science, with a minor in Architectural Studies, from Tulane University. Outside of work, she enjoys rock climbing, creative pursuits, and indulging in copious amounts of reality television.

Deandra Tan

Deandra Tan

Director

Deandra brings over 7 years of Salesforce consulting experience to DCS. Initially specializing in marketing automation, she works today with a variety of cloud-based solutions across verticals ranging from manufacturing to non-profits and healthcare. She enjoys partnering with clients to help them develop strategies to address the unique challenges they face and deliver better user experiences for the demographics they serve.

Deandra graduated from Yale University with a BA in Film Studies and Sociology and holds an Integrated Marketing Communications certificate from New York University School of Professional Studies. In her free time, she enjoys exploring language learning apps on her phone and taking long walks with her husband in Northern Virginia.

Eric Wisniewski

Eric Wisniewski

Associate

Eric joined DCS in February 2021 as an Analyst, coming with experience in Salesforce consulting for nonprofit organizations. His passion for technology and solving business problems lead to his passion for Salesforce consulting.

Eric graduated from The University at Buffalo with a BS in Business Administration with concentrations in Operations and Supply Chain Management and Management Information Systems. He currently lives in Buffalo, NY. In his free time he enjoys cooking, hiking, and playing lacrosse and disc golf.

Erin Burgin

Erin Burgin

Head of People Operations

After 7 years in the media industry, Erin joined DCS in 2019. Erin has most recently worked at The Slate Group in various roles ranging from managing podcast advertising operations for Megaphone to executing Slate’s live events. Erin has a real passion for connecting with people and is excited to help DCS grow.

During her free time, Erin enjoys spending time with her husband, Alan and daughter, Ella in Mt. Pleasant, DC and traveling to her home state of Florida for sunshine and salt air.

Gabriella Cutri

Gabriella Cutri

People Operations Analyst

Gabriella joins DCS with several years of human resources experience. She has a passion for connecting with people and being an outlet for employees throughout their career journey. Gabriella enjoys implementing policies/procedures that contribute to a positive company culture, and creating strong connections with employees to ensure they are supported and heard. She attended California Polytechnic State University - San Luis Obispo where she received her B.S in Psychology. Gabriella currently resides in San Diego, California. Outside of work, you can find her at the beach and spending time with family and friends.

Ja'Kayla Lovelace

Ja'Kayla Lovelace

Director

Ja’Kayla joined DCS in April 2024. She is a seasoned IT Professional with extensive experience in Salesforce encompassing both technical and non-technical aspects. Ja'Kayla's true passion lies in successfully driving projects to completion. Her adeptness in navigating the Salesforce ecosystem has provided her with a deep understanding of project management and implementation strategies.

Outside of her professional endeavors, Ja’Kayla has the company of her two dogs Mojo and Jaxii. She has a passion for travel and her adventurous spirit shines through as she eagerly embraces thrilling experiences, whether it's watching horror movies or braving the exhilarating rush of skydiving, showcasing her fearless approach to life's most exciting moments.

Jack Nystrom

Jack Nystrom

Associate

Jack joined DCS as an associate in June 2022. Jack has been in the Salesforce ecosystem since 2018 when he began using Salesforce as an end user in fundraising operations in public media. Later he became a Salesforce admin and systems analyst using Salesforce and other ETL tools to maintain and improve public media data. Jack takes pride in finding creative solutions that are pragmatic and maintainable.

Jack earned a BA in Anthropology with a minor in Public Health from Boston University. Outside of work, Jack enjoys developing video games and weightlifting.

Julia Sterne

Julia Sterne

Director

Julia joined DCS in June of 2023, bringing with her 10 years of Salesforce consulting experience. She has worked with a variety of SMB and Enterprise clients spanning numerous industries to support and enable their teams to implement new technologies. Julia enjoys working with her clients to enhance and simplify their business processes and assist their teams as they navigate and process change.

Julia has a BS in Early Childhood Education from Miami University (Ohio) and is also a Prosci certified Change Manager. Outside of the office, she enjoys home improvement projects, crafting, music, and spending time with her husband, two children, and two dogs.

Julie Clark

Julie Clark

Director of Finance

Julie joined DCS in 2019 with over 10 years of experience working in finance for consulting firms. She enjoys developing models to analyze financial data, track key performance indicators, improve forecasts, and help drive effective decision-making. She has an enthusiasm for Excel and is excited by opportunities to help the company, and the occasional client, be more effective and efficient through Excel-based models.

After earning her BA from Vanderbilt University, Julie spent the next 12 years in Washington, DC and the surrounding area. She has since moved back to the midwest where she grew up, and lives with her husband, three kids, and dog.

Kate Gross

Kate Gross

Senior Associate

Kate joins DCS in September 2022 after 7.5 years with Salesforce, Inc. and Acumen Solutions where she provided Project Management and Scrum Master experience across many different sectors. Throughout her career, Kate has supported clients in blueprint, implementation, and Go-Live phases of projects with a special focus on process improvement, client relationships, and business problem-solving.

Kate earned her Bachelor's Degree in Business Administration and Communications from The University of Akron. She relocated to Idaho from Ohio where she enjoys all outdoor activities such as fly fishing, snowboarding, hiking, and anything mountain sport related.

Katie Ortiz

Katie Ortiz

Senior Associate

Katie joined DCS in December 2021 after spending five years at Service Express as an in-house Salesforce Administrator. She started her career in sales and quickly discovered a passion for Salesforce administration and all of its possibilities.

Katie has a Bachelor’s degree in Advertising Management from Michigan State University. Outside of work, she enjoys spending time with her Husband, Colin and their new son, Ollie. With both of their families being local, they also enjoy spending lots of time with them.

Kaylin Gareau

Kaylin Gareau

Associate

Prior to joining the DCS team, Kaylin spent over five years in nonprofit events coordination. She has worked in a variety of fields throughout her career, and has always enjoyed using technical approaches to simplify and enhance business processes. Her passion for streamlining operations and problem solving using technology led her to Salesforce in 2021.

Kaylin lives in central Florida with her husband, along with their cat and rabbit. Outside of the office, she can be found working out, baking, playing video games, or at a local brewery with friends.

Kelsey Vonderohe

Kelsey Vonderohe

Senior Associate

Kelsey joined DCS in January 2023 after just shy of four years working at Salesforce as a Platform Success Specialist. After graduating from Indiana University with degrees in English & Spanish, Kelsey grew interested in Salesforce after discovering Trailhead and playing around with hands-on projects for fun. At Salesforce, she advised customers large and small on data architecture, declarative automation, and org performance/scalability; as a team lead, she also aided in team enablement and onboarding, as well as led numerous successful implementations pro bono. She holds 10 Salesforce certifications.

Kelsey is passionate about learning and finding new creative outlets. In her free time, you can find her knitting, learning to crochet, journaling, reading, hiking (as best as one can in central Indiana), and spending time with her family, especially her young niece.

Kent Lee

Kent Lee

Senior Developer

Kent joined DCS in November of 2020. After earning his degree in Information Technology from George Mason University, he entered the development world to explore his passion for programming. Since then, he has had various roles as a Salesforce developer and consultant primarily in the government space. In his free time, Kent enjoys spending time with his wife, son and his dog Buster.

Kyle Jackson

Kyle Jackson

Senior Associate

Kyle joined DCS in January 2022 after three years working with Capgemini as a technology consultant. He has experience with Salesforce administration, data migration/visualization, and reporting. Kyle enjoys the balance of client interaction, analysis, and solutioning that Salesforce consulting affords.

Kyle graduated from University of Maryland, College Park in 2020 with a B.S in Information Science, and a minor in History. Kyle and his wife, Romina enjoy hiking and spending time with their cat, Milo.

Lauren Rice

Lauren Rice

Director

Lauren rejoined DCS in 2024 after 4 years of Salesforce consulting and seven years in the nonprofit sector, where she led program evaluation, organizational data processes and Salesforce administration. She found a passion for streamlining processes in Salesforce to enable teams to spend more time with customers, and for building dashboards to promote a culture of high program quality and continuous learning.

Lauren holds a Masters in Public Administration from the George Washington University and a Bachelor of Arts in Political Science from the University of Denver. Lauren enjoys all things outdoors including biking, kayaking and hiking.

Leslie Martin

Leslie Martin

Developer

After having taught high school computer technology courses in the mid-1990s, Leslie became interested in learning more about programming and how to develop web and data-driven applications. She has spent the last 20 years building her web expertise and has worked with a variety of clients across the Kansas City metro area. Her skills include C#, PHP, Python, SQL Server, mySQL, Django, WordPress and Drupal. She joined DCS in 2018 and continues to build on her Salesforce experience. She also helps others build out their technology experience by teaching at the local community college.

Leslie resides in Overland Park and enjoys spending time with her husband Scott, two daughters Abby and Olivia, son Noah, son-in-law Chayse, and two grandchildren, Jackson and Addison.

Lindsey Adamo

Lindsey Adamo

Senior Director

Lindsey comes to DCS with over 13 years of consulting experience, including time spent in both the IT and Energy sectors. She has focused on project management and software implementation for a variety of clients, most recently for large government agencies. She loves understanding a client’s business process and challenges, then working with a team to solve complex problems.

Lindsey earned her BS in Business from The Pennsylvania State University and MBA from George Mason University. Outside of the office, she enjoys spending time with her husband, John, and yellow Labrador, Hercules, baking and hiking.

Liz Rose

Liz Rose

Senior Developer

Prior to joining DCS in 2022, Liz spent over a decade in the weeds of the Salesforce ecosystem, in a variety of technical roles from both the consulting and product perspectives. She has a passion for learning and growth which she brings with her to every team and every client, believing that there is always something new to discover.

Liz holds her BA in Computer Science from Hiram College as well as 12 Salesforce certifications. Outside of work, she enjoys home improvement projects, cooking, and relaxing on the couch with her husband, Eric and black lab, Bailey.

Martin Mulvey

Martin Mulvey

Analyst

Martin joined DCS in March of 2022 with experience in the management information system space. He was exposed to a number of CRM softwares, which led to him finding a passion for Salesforce. Martin enjoys collaborating with team members, and finding unique ways of solving problems.

Martin graduated from the University of Buffalo with a B.S. in Business administration, with a concentration in Management Information Systems. In his free time Martin enjoys playing video games with friends, seasonal activities like swimming and snowboarding, and playing basketball.

Maryam Krupa

Maryam Krupa

Senior Director

Maryam joins DCS with over 20 years of experience in IT with a focus in Customer Relationship Management in various industries. She has a passion for process improvement, problem solving, people management and leading Client teams to success. Due to her previous experience with other CRM tools, Maryam quickly embraced Salesforce 4 years ago and hasn’t looked back since - she has implemented several large-scale Clients in Sales and Service Cloud. Most recently she functioned as a Product Owner/SF Admin for a Client that was just recognized by Forbes as one of America’s Best Large Employers 2021.

Maryam graduated from The Pennsylvania State University with a Bachelor's of Science in Computer Engineering and holds certifications in Salesforce, Atlassian and is a Certified Scrum Master. She is located in Breinigsville, Pennsylvania where she lives with her husband, 4 children, 3 cats and a betta fish. She loves to craft, cook, and binge watch shows when she has free time.

Meg Aldridge

Meg Aldridge

Associate

Meg joins DCS in 2024 with 3 years of Salesforce Consulting experience, heavily working alongside enterprise clients in the SaaS industry. They have a strong commitment and passion for technology communication and education, in hopes to empower users to feel safe and comfortable using new and emerging technologies. Meg graduated from North Carolina State University with a B.S. in Business Administration with a concentration in Information Systems, and completed the Poole College of Management Business Analytics Honors Program. In their free time, Meg enjoys cooking, taking their dog Ladybug on long walks, and going to as many concerts as possible.

Melanie Gutman

Melanie Gutman

Senior Director

Melanie joined DCS as Senior Director in 2020. Prior to DCS, Melanie worked for Accenture for 10+ years in software delivery and project management with large public sector clients. She enjoys getting to know her clients, helping solve complex problems and learning from those around her.

Melanie earned her BS in Business Administration from Marquette University in Milwaukee, Wisconsin. Outside of the office, she enjoys spending time with her husband, Adam, and daughter, Mara, baking desserts, solving crosswords, and going on walks in nearby Rock Creek Park.

Melanie Mitsvotai

Melanie Mitsvotai

Senior Associate

Melanie joined DCS as a Senior Associate in June 2023. In her four years of consulting experience–two of which were in the Salesforce space. She has worked with all types of clients including Financial Services, Field Service, SASS and technology companies, and Real Estate.

Melanie obtained her BS in Management Information Systems from Brigham Young University. She currently resides in Florida with her husband Cam. She enjoys fishing, being outdoors, playing sports, and watching wildlife.

Nancy Poxleitner

Nancy Poxleitner

Technology Analyst

Nancy joined DCS in July 2021 after spending 6 years working at OptfinITy, a managed service provider focused on helping small and medium sized businesses and nonprofits reach their IT potential. She has a passion for problem solving, helping others with their technology needs and improving processes and policies.

Nancy is a Philadelphia sports fan but will occasionally cheer on DC United. In her spare time she enjoys playing flag football, watching movies and playing tabletop games.

Nicole Racanelli

Nicole Racanelli

Director

Nicole joined DCS in January 2024. Nicole joined the Salesforce ecosystem about 10 years ago as an accidental admin and immediately found her place in the community. She appreciates the complexity of the system and enjoys assisting clients in finding the right solutions. Most recently, Nicole was a Delivery Manager with RafterOne (formerly GearsCRM) and finds great joy in managing her team and seeing them succeed and grow.

Nicole currently lives in New Braunfels, TX with her wife and 17 year old daughter, 2 miniature shar-pei’s, a lab, and tuxedo cat. She enjoys spending time on the lake they live on whenever possible.

Raquel Bowler

Raquel Bowler

Associate

​​Raquel joined DCS in 2019 after serving as an Executive Assistant for several years. Since joining the team at DCS, Raquel has grown her Salesforce skills. She has a close eye for detail and enjoys collaborating with clients and coworkers to come up with ways to improve user experience.

Raquel loves to travel and has visited countries on every continent excluding Antarctica. She recently relocated to Florida and never misses an opportunity to enjoy the beach with her dog, Apollo. In her spare time she enjoys cooking, finding new trails to walk Apollo, reading mysteries, or time at the beach.

Robin Barthelme

Robin Barthelme

Marketing Manager

Robin joined DCS in April 2024. With over 15 years of marketing experience in developing brand identities, content creation, media buying, public relations and event management, she appreciates collaborative environments to achieve organizational goals. Throughout her career she has had the opportunity to leverage Salesforce to manage successful marketing campaigns and sales initiatives.

In her personal time, she enjoys hanging out with her husband and two young kids who keep her busy with activities like boating, snow skiing, attending kid sports and family events. When she finds a free minute she enjoys cooking, reading, listening to podcasts or watching movies.

Ryan Gougler

Ryan Gougler

Senior Developer

​Ryan joins Dupont Circle Solutions with over a decade of experience in designing and developing custom cloud applications for a wide range of clients on both the Salesforce and AWS platforms. He has held developer, technical lead, and technical architect roles on teams varying in size from sole developer to large scale enterprise environments.

​After acquiring a desire to learn to code as a child on the family PC, Ryan went on to graduate from The University of Akron with a Bachelors of Science in Computer Science. In his free time he enjoys video games, basketball, and spending time with his wife Jess and their 3 daughters.

Sana Farooqui

Sana Farooqui

Senior Associate

​Sana joined DCS in June 2024. She has over 5 years of experience in Salesforce with 2 certifications in Salesforce Administration and Salesforce B2B Administration. Born and raised in Atlanta, Georgia, Sana attended Georgia State University and graduated with a Bachelor of Business Administration with a concentration of Cybersecurity. Right after graduation she worked as an intern and was hired full-time as a Salesforce Business Analyst at Docmation (now RafterOne) and continued working there for 5 years. Outside of work, Sana enjoys crafting and photography, and selling jewelry.

Shelby Bertucci

Shelby Bertucci

Associate

Shelby joined DCS in January 2023 and brings 4 years of Salesforce experience. She graduated from Northern Michigan University with a B.S in Marketing. Shelby holds two Salesforce certifications as well as nine Hubspot certifications.She has a passion for problem solving and learning new things. In her previous roles as a Solutions Associate, she lended a hand in integrations, new implementations, creating reports and dashboards, analyzing email nurture programs, and auditing systems for maximum efficiency.

Shelby currently resides in Michigan with her wife. In her free time, you can find her photographing all things, baking, hiking the great outdoors, reading, or hanging out with her wife and their two cats.

Smaritha Ponnala

Smaritha Ponnala

Director

Smaritha brings seven years of specialized experience in Salesforce Development to her role at DCS. She has a drive for process improvement and loves to work with people to design systems that are tailored to individual business needs. She is also passionate about fostering team growth, optimizing processes and exceeding client expectations. She attended University of Illinois - Urbana-Champaign where she received her B.S in Business Process Management & General Management. Smaritha currently resides in Chicago, Illinois. She dedicates her leisure time to travel, quality time with family and friends, and numerous puppy play dates with her bernedoodle, Hyde.

Tim Lawler

Tim Lawler

Senior Director

Tim joined DCS as a Senior Director in September 2023. He brings 14 years of delivery and program management experience with a focus on Salesforce implementation and transformation programs for enterprise clients in the commercial space. He is passionate about creating successful experiences for his clients while finding innovative ways to problem solve with a collaborative approach and enjoying the success of his clients and teams for the combined wins.

Tim currently resides in Berwyn, Pennsylvania with his wife Heather, Twins (TJ and Presley) and daughter Tayleigh. When he is not wrangling in his 3 kids various activities and 2 family dogs he is an avid sports fan - all Philadelphia teams of course and any of his kid’s teams he coaches!

Toni Parisi

Toni Parisi

Senior Director

Toni joined DCS in 2020 with a decade of experience managing enterprise systems, including 8 years primarily focused on Salesforce. Prior to DCS, Toni has worked on both the consulting and client side, with 8 years of experience working at startups in Boston and NYC. She enjoys building relationships and streamlining business processes using technology.

Toni graduated from Rhode Island College with a BA in Geography and currently resides in New York, NY. Outside of work, Toni enjoys traveling (17 countries and counting!), running, and attempting to try every restaurant in NYC.

Tori Coddington

Tori Coddington

Senior Associate

Tori joined DCS in 2019, after spending several years working in Human Resources. Tori studied operations management and business analytics at the University of Maryland, and realized she wanted to return to a career in information systems and technology. She loves problem solving and looking for the best ways to help clients use Salesforce to maximize the impact of their work.

In her spare time, Tori enjoys trivia, cheering on the Washington Capitals, finding the best taco in DC, and wine tasting.

Tristan Shuttleworth

Tristan Shuttleworth

Associate

Tristan joins DCS as an Analyst with over a year of Salesforce Consulting experience. He has a passion for problem solving and building long-term solutions that improve workflow and productivity.

Tristan graduated from the University of Wisconsin - Eau Claire with a BBA focused in Economics and Information Systems. In his free time, Tristan enjoys playing guitar, cooking, and working on his classic Mach 1 Mustang.

Tytiyana Wheeler

Tytiyana Wheeler

Associate

Tytiyana joined DCS as an Associate in March of 2024, bringing 1.9 years of experience as an in-house Salesforce Administrator and Consultant Analyst. Tytiyana earned her Master of Science degree in Enterprise Risk Management from Boston University, Tytiyana is adept at driving organizational success through effective risk management and system optimization. In her leisure time, Tytiyana enjoys interior decorating, live music, and spending time with her loved ones.

Will Daugherty

Will Daugherty

Associate

Will joined DCS in 2022 with 2 years of Salesforce and consulting experience. He is drawn to Salesforce’s combination of technology, personal relationships, critical thinking, and problem solving. He loves to go beyond the surface level with anyone he meets, and hopes to bring this aspect into his client and colleague relationships in order to develop deep partnerships.

Will was born and raised to love the Buckeyes and is a graduate of The Ohio State University with a degree in Business Marketing. In his free time, he enjoys doing anything active, being a whiskey/beer/wine connoisseur, getting to know people, and looking for the best breweries in the country with his wife, Sophie.

Zara Khan

Zara Khan

Senior Associate

Zara joined DCS as a Senior Associate in June 2023. She has 4 years of consulting and 1.5 years of industry experience. She began working in the Salesforce space in 2020. Throughout her career, she has worked across various industries, including Oil & Gas, Life Sciences, Recruiting, Health Services, and Public Services. She is passionate about problem solving, defining processes, creating flow diagrams, and striving for customer satisfaction.

Zara has a bachelor's degree in Industrial Engineering from the University of Houston. She resides in Houston, Texas with her husband Merick and two miniature dachshunds Lucy & Macy. She enjoys podcasts, cooking, and traveling with her family.