Our people.
Your partners.

Meet our team

We’re a team of Salesforce specialists that love what we do.

We strategically assemble the people with the right skills and experience to take each project to the finish line. Our entire team is stateside and fully committed to supporting our clients every step of the way.
DCS is a woman-owned business dedicated to fostering our employees’ growth and advancement.

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Ben Hatten

Ben Hatten

Managing Director

Ben launched DCS to employ Salesforce as a catalyst for business growth.

With over 10 years of experience working in the Salesforce ecosystem, Ben has spearheaded sales and led IT operations at a range of organizations—from Fortune 500 companies and venture capital firms to scaling venture-backed startups.

Ben completed his MBA at the University of Maryland after earning his undergraduate degree at Notre Dame. Ben lives in Arlington with his wife, two sons, and a very hyper Bernedoodle.

Erin Hatten

Erin Hatten

Managing Director

Erin empowers clients to accomplish business goals and streamline processes through technology. She drives meaningful digital transformation, leveraging Salesforce, ServiceNow, SAP, and various other technologies to position clients for success.

Prior to joining DCS, Erin spent over 12 years in technology consulting at Accenture in the commercial and federal sectors, where she worked directly with e-commerce, sales, field service and repair, grants management, and human resources teams.

An adept problem-solver, Erin identifies the right team of people to conquer any challenge. A graduate of the University of Virginia with a Bachelor of Science in Commerce, Erin is an avid runner and yogi known to brew a mean batch of kombucha. She lives in Arlington with her two sons, husband, and dog.

Morgan Foley

Morgan Foley

Managing Director

Morgan has been in IT consulting for her entire career - starting in web development and data warehousing, moving on to project/program management, delivery assurance, and account management/business development - across a wide array of clients and technologies.

Prior to joining DCS in 2019, Morgan spent 12 years at Acumen Solutions where she was introduced to the Salesforce platform in 2012 as a project manager. It was during this time that Morgan decided she wanted to put focus back on her technical skills. In 2017, Morgan earned her Salesforce Certified Technical Architect certification - at the time, the seventh woman in the world to hold the credential.

A graduate of Virginia Tech with a Bachelor of Science in Management Science and Information Technology, Morgan lives in Arlington with her boyfriend and their “well nourished” cat. She enjoys live music, cooking/baking, and decorating/re-decorating her house. One day, she plans on renting an RV to travel across the country visiting interesting music venues and festivals.

Abe Jaussen

Abe Jaussen

Head of Talent

Abe came to DCS with a long history of recruiting teams of sales professionals in Europe. After returning to the US from Germany in 2014, he continued his work in the DC area running the talent for an engineering consulting firm that specialized in international development. Abe has quickly adapted to recruitment in the Salesforce ecosystem, and truly loves his role here. He is passionate about hiring great talent, and has brought that to every company he has been with.

Abe is a proud dog dad to Elio, his 1 year old Goldendoodle, is very active in the DC fitness community, and his love of travel has brought him to explore over 20 countries.

Angie Collier

Angie Collier

Vice President

Angie brings over a decade of business development, sales, account management, and sales ops experience to DCS. Most recently, she ran BD at a mid-marketing accounting firm where she helped develop a new practice, led a team focused on growth, and implemented their CRM. Angie enjoys digging into the strategy that sits at the intersection of growth functions and the systems and processes that support them.

Angie enjoys spending time with her two children, Amelia and Liam, and her husband, Bill. She earned her BS from East Carolina University.

Brad Connell

Brad Connell

Associate

Brad joined DCS in the beginning of 2019. Prior to joining DCS, Brad worked in the financial industry in sales and operations. Using his end-user experience with CRMs, Brad decided to enter the exciting world of Salesforce to help businesses optimize their performance through best configuring their organization’s Salesforce instance.

Brad earned his BA in Economics from Denison University, and outside of work, enjoys running and cheering on Washington sports teams.

Brenda Finn

Brenda Finn

Senior Developer

Brenda comes to Dupont Circle Solutions with more than 20 years of experience building custom solutions for a wide range of clients. After getting a Bachelor of Science in Math and Computer Science from James Madison University, she started writing code in C++, Java and now Apex and has never stopped.

She transitioned over to the Salesforce ecosystem in October of 2014 where she has been steadily building her knowledge of Apex, Visualforce, and Lightning. Brenda feels very passionate about a well-defined and vetted development process, documentation, and collaboration.

When she is not coding, she enjoys yoga, the beach, reading, being a soccer mom and cooking. Brenda lives in Bristow, VA with her husband, Paul, her three children and their five cats.

Byron Livernois

Byron Livernois

Senior Director

Byron joined DCS in 2019 after working at Duco Technology, The Wall Street Journal and Bloomberg. Byron has spent 10 years working in the Salesforce ecosystem in the media and tech industries as well as volunteer work with several non-profits.

Byron earned a BA in Psychology from the University of Rhode Island, a BS in Biology from the University of Illinois - Chicago and an MBA from Fordham University. Outside of work he is an avid cyclist, a musician, a father and a husband, not necessarily in that order.

Chris Zullo

Chris Zullo

Managing Director

Chris joined DCS in 2020. He has spent the entirety of his career specializing in marketing technology, designing and building both CRM and digital marketing solutions. Chris started working within the Salesforce ecosystem in 2010 and has been a member of its MVP program since 2013.

Chris earned his dual BS in Business Administration in MIS and Marketing degree at UMass-Lowell, where he played football for the Riverhawks.

Outside of work, Chris enjoys traveling with his family. He is a fan of all things Boston, his three silly dogs, and working out with his F3 brothers.

Chrissy Andrews

Chrissy Andrews

Senior Director

Chrissy was the first person to join Ben at DCS in 2016 after working at EverFi for 5 years in roles ranging from product development to account management to sales. With a love of creating structure and improving business processes, Chrissy has helped numerous organizations set-up, enhance, and merge their Salesforce and Pardot systems.

Chrissy earned her BA from Notre Dame and when not at the office enjoys spending as much time as possible outside.

Colin Jones

Colin Jones

Director

Colin joined DCS in 2020 after working for seven years in Sales Operations at Social Tables and Livingsocial. He enjoys helping clients realize the full potential of their technology investments while also creating an amazing end user experience.

Colin earned his BS in Supply Chain Management from Penn State and following graduation, spent over a year in Seoul teaching English. Outside of work, he loves to cook, try new restaurants, and travel the world.

Dan Thompson

Dan Thompson

Senior Director

Dan joined DCS in 2020 after working most recently at SoundExchange and Monumental Sports. Dan has spent many years working in the Salesforce ecosystem with non-profits, financial services companies, and sports entertainment holding companies. He enjoys helping clients use Salesforce more efficiently for maximizing impact on their organizations.

Dan earned a BA in Mathematics from the College of the Holy Cross, an MBA from Babson College, and a MPS from Georgetown University. Outside of the office, you can find Dan volunteering with his high school, traveling, or learning some new technology.

Emily Becker

Emily Becker

Associate

Emily joined DCS in the fall of 2019. Before joining DCS, Emily completed two years of national service with AmeriCorps NCCC FEMACorps and AmeriCorps VISTA. As an AmeriCorps VISTA, Emily experienced Salesforce as a user and wanted to learn more about what went in to building a Salesforce instance for an organization.

Emily graduated with a B.A. in Political Science and International Relations from West Chester University of Pennsylvania. Outside of the office, Emily enjoys baking, hiking, and traveling, preferably with friends or family!

Erin Burgin

Erin Burgin

Head of People Operations

After 7 years in the media industry, Erin joined DCS in 2019. Erin has most recently worked at The Slate Group in various roles ranging from managing podcast advertising operations for Megaphone to executing Slate’s live events. Erin has a real passion for connecting with people and is excited to help DCS grow.

During her free time, Erin enjoys spending time with her husband, Alan and daughter, Ella in Mt. Pleasant, DC and traveling to her home state of Florida for sunshine and salt air.

Jenni Brown

Jenni Brown

Senior Director

Prior to joining DCS in 2019, Jenni spent almost a decade implementing Salesforce solutions in a large variety of industries including non-profits, retail, marketing, professional services, and the public sector. Having done just about everything for a Salesforce implementation other than writing code, she loves nothing more than understanding a client’s business problem and seeing a solution from design through implementation and adoption.

Jenni earned her BA in Philosophy from Vassar College. Outside of work, Jenni loves cooking, baking, and going on adventures with her kids Augustine and Cordelia and her husband Nathan.

Karmel James

Karmel James

Senior Associate

Prior to joining DCS in 2019, Karmel championed small nonprofits to streamline organizational operations and fundraising strategies. She was gifted the power of Salesforce as a reward for transforming Google Sheets into a financial management database. Karmel enjoys analyzing client processes to craft solutions that maximize technology and increase staff happiness.

Karmel earned her BS in Chemistry from the University of Mary Washington. Outside the office, she is an enthusiastic alumni ambassador, Smithsonian volunteer, and can be found dancing to her favorite playlists.

Kelly Bahng

Kelly Bahng

Director

Kelly began her career in the public health/research-funding sector, but made a pivot to tech consulting after discovering the magic of Salesforce as a business transformation tool. She enjoys helping clients become more efficient by automating and enhancing business processes in Salesforce, as well as in marketing automation platforms, like Pardot.

Kelly has a BS in Public Health from the University of Texas at Austin (Hook ‘em!) and can be found running, dancing, exploring the great outdoors, or traveling the globe when not improving Salesforce systems.

Leslie Martin

Leslie Martin

Developer

After having taught high school computer technology courses in the mid-1990s, Leslie became interested in learning more about programming and how to develop web and data-driven applications. She has spent the last 20 years building her web expertise and has worked with a variety of clients across the Kansas City metro area. Her skills include C#, PHP, Python, SQL Server, mySQL, Django, WordPress and Drupal. She joined DCS in 2018 and continues to build on her Salesforce experience. She also helps others build out their technology experience by teaching at the local community college.

Leslie resides in Overland Park and enjoys spending time with her husband Scott, two daughters Abby and Olivia, son Noah, son-in-law Chayse, and two grandchildren, Jackson and Addison.

Marcus Waldner

Marcus Waldner

Developer

Prior to joining DCS in 2020, Marcus worked at Genscape, a provider of real-time data and intelligence for commodity and energy markets. He served first as a product manager and then on the Enterprise Applications team as a Salesforce administrator/developer.

Marcus earned a BA in Studio Art and Math from Centre College. He enjoys figuring out how things work and building creative solutions to all problems. Marcus lives in Louisville, KY with his wife, Kathryn, and their dog, Annabelle.

Melanie Gutman

Melanie Gutman

Senior Director

Melanie joined DCS as Senior Director in 2020. Prior to DCS, Melanie worked for Accenture for 10+ years in software delivery and project management with large public sector clients. She enjoys getting to know her clients, helping solve complex problems and learning from those around her.

Melanie earned her BS in Business Administration from Marquette University in Milwaukee, Wisconsin. Outside of the office, she enjoys spending time with her husband, Adam, and daughter, Mara, baking desserts, solving crosswords, and going on walks in nearby Rock Creek Park.

Nora Simon

Nora Simon

Senior Director

A former teacher turned consultant, Nora brings 7 years of Salesforce experience to DCS. “Postponing” her original dream of becoming an archaeologist, she spent 5 years at Teach For America, supporting fundraising operations and setting Salesforce strategy across 50+ fundraising sites.

Passionate about mission-driven organizations, Nora leverages her nonprofit background and Salesforce expertise to help clients use data to tell their story of impact.

Rob Kemper

Rob Kemper

Senior Developer

Rob joined DCS in 2020. He started his career in the intelligence community, but quickly changed focus from engineering to software. He started developing custom Salesforce applications and integrations in 2012. Rob is passionate about creating software solutions to simplify business processes.

He received his BS in Aerospace Engineering from Virginia Tech. And, although Rob lives and works in Sarasota, Florida, he remains a devout Washington Redskins fan.

Ryan Upton

Ryan Upton

Technical Architect

Ryan comes to Dupont Circle Solutions as a Technical Architect. He started his career in the primal years of enterprise computing using the dark arts of C, C++, and CORBA. He moved to Java and J2EE in the 2000’s before taking the leap to architecture. Ryan joined Salesforce in 2008 as one of their first Platform Architects.

During his six years at Salesforce he had numerous roles in developer evangelism and architecture. After departing from Salesforece, Ryan spent some time working with Salesforce customers helping them implement challenging things on the Salesforce platform and discovered his true passions with Salesforce in doing that.

Ryan still considers himself a developer at heart and spends time geeking out outside of Salesforce with things like Python, Go, and whatever the JavaScript framework dejour is. He prefers Vim over Emacs and still swears he’s going to learn AWS someday.

He likes Brazillian Jiu Jitsu, Rugby, and yelling at kids to get off his lawn (of which he maintains a lovely shade of brown/yellow).

Scott Ferrebee

Scott Ferrebee

Developer

Scott worked in Budapest, Hungary before coming back to the DC area to work in technology. He’s been working with Salesforce for almost a decade now: first as an inside sales user, then later as an integration manager and product manager. Since starting with Salesforce he’s enjoyed the varied ways it can be used to solve business problems.

Scott’s a graduate of the Virginia Military Institute, married with two kids and outside of work likes running and ranting to his friends and family about sports, politics and philosophy.

Tori Coddington

Tori Coddington

Associate

Tori joined DCS in 2019, after spending several years working in Human Resources. Tori studied operations management and business analytics at the University of Maryland, and realized she wanted to return to a career in information systems and technology. She loves problem solving and looking for the best ways to help clients use Salesforce to maximize the impact of their work.

In her spare time, Tori enjoys trivia, cheering on the Washington Capitals, finding the best taco in DC, and wine tasting.

Winston Chiu

Winston Chiu

Developer

Winston joined DCS in 2019 after spending many years in varied technology roles. He spent the last four years as a dedicated Salesforce Developer continually seeking to learn, grow, and solve problems.

Outside of work he enjoys spending time with his wife and his dog. You can find him playing/watching sports, eating, cooking, and hiking.

Zach Matek

Zach Matek

Senior Associate

As a former Sales professional at CEB and Gartner, Zach’s story in Salesforce began on the end user-side. He now helps organizations configure Salesforce to meet optimal business process. Salesforce is the center of the Account Executive's toolbox and Zach enjoys helping make their lives easier.