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Yes, you can now connect an LLM like Claude or ChatGPT to your Salesforce instance. But why would you want to do that? Here are four use cases that make this a worthwhile endeavor from a revenue operations perspective. Claude can handle your Complex Reporting …
At this point you have probably heard about the big TDX announcements related to Headless 360 and the Agentforce Experience Layer. Salesforce describes this as giving you the ability to build on Salesforce “any way you want.” This is partly true. You still …
As many as 95% of enterprise AI pilots deliver zero measurable return on investment according to the MIT study released last August. The study went on to say that while roughly 88% of organizations are now using AI in some capacity, only about 7% have managed …
With Salesforce’s Dreamforce fully in the books, we wanted to highlight the most interesting things we saw and share how we’re thinking about the new products for our clients. To no one’s surprise, Agents & AI are still the big themes. However, this …
We’ve written about the limitations of Salesforce’s Revenue Cloud Advanced several times now, but those gaps are slowly being addressed with each release. We firmly believe this product will continue to improve and eventually become the enterprise-level, …
We’re excited to share that Dupont Circle Solutions has once again been recognized as a Washington Post Top Workplace — our fourth year in a row! What continues to make this honor so meaningful is that it’s based entirely on feedback from our own team. That …
Salesforce just made a big investment in behind-the-scenes technology. The company is going all-in on AI with an $8 billion acquisition of Informatica, but this is not about flashy new features. Salesforce is attempting to tackle the real problem most …
It seems like every day brings news of a new AI platform designed to supercharge the way we work. But what AI apps are people actually implementing to improve their productivity? In this post, we’ll share some of the tools we and our clients are using most. …
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