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Salesforce has always had great new developments to share at its annual Dreamforce conference, but over the last 12 months, they have had a slew of new and exciting developments, particularly in the areas of AI and’ big data’. Because of that, Dreamforce …
Associations have long used Association Management Software (AMS) systems to power their technology needs. AMS systems have significantly evolved over that time, improving various functionalities that are essential to overcoming associations’ unique …
ARLINGTON, VA, June 24, 2024 – For a third consecutive year, Dupont Circle Solutions (DCS) was named one of The Washington Post’s 2024 Top Workplaces in the Washington, D.C. area. Selection is based on employee feedback in an anonymous third-party …
Salesforce’s native forecasting tool is a valuable feature that enables sales teams to predict future revenue and manage pipelines effectively. Although it is a fairly simple tool, it does not get used nearly as much as it should. Here, I’ll go through …
The Salesforce Summer ’24 release introduces several new features and enhancements that can significantly benefit companies using Salesforce.
About a year ago, Salesforce introduced a major new product in their lineup for the philanthropy market. Previously, nonprofits had been serviced through a separate group that had stewarded the community and developed NonProfit Starter Pack (eventually the …
OBJECTIVES Dupont Circle Solutions (DCS) was hired by a private equity backed SaaS company in the public affairs space to lead the systems integration plan through the acquisition of a competitor. Over a six month time period, DCS lead the strategic planning, …
As one of the solution architects at DCS, I do a ton of work with our customers on optimizing lead to cash processes. Salesforce has been slowly starting to sprinkle in new AI features to Sales Cloud, and I wanted to talk a few minutes about Einstein …
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