Yes, you can now connect an LLM like Claude or ChatGPT to your Salesforce instance. But why would you want to do that? Here are four use cases that make this a worthwhile endeavor from a revenue operations perspective. Claude can handle your Complex Reporting ...
At this point you have probably heard about the big TDX announcements related to Headless 360 and the Agentforce Experience Layer. Salesforce describes this as giving you the ability to build on Salesforce “any way you want.” This is partly true. You still ...
As many as 95% of enterprise AI pilots deliver zero measurable return on investment according to the MIT study released last August. The study went on to say that while roughly 88% of organizations are now using AI in some capacity, only about 7% have managed ...
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